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Just upgraded, phone screen too small

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Products & Services FAQs

Frequent Poster

Hi,

 

I upgraded last week to a Samsung S9 on my Red Connect bill pay plan in a Vodafone retail store. I've been using the phone since but I find the screen to be too small as I have vision problems so I wondered if I can exchange it for a phone with a 6.2-inch display instead like an S9 Plus or S8 Plus? There's no damage on the phone I bought last week (using leather cover and plastic screen cover is still fixed to it). I'm going abroad on Wednesday so I would love to know if it would be possible.

 

Thanks,

Willeke

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2 REPLIES
Community Expert

If the phone is open then I'm afraid not as it's classified as used.

 

You can increase font size and icon size under display settings or use accessibility mode to enhance your viewing experience.

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Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Frequent Poster

Thought so! No problem, I'll manage somehow!

 

Thanks again!

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