Menu Toggle

Welcome to Vodafone Community

Responses may be delayed through this channel. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

Mobile Billpay Packages

Just upgraded, phone screen too small

View solved solution
Products and Services FAQs

Products & Services FAQs

Frequent Poster



I upgraded last week to a Samsung S9 on my Red Connect bill pay plan in a Vodafone retail store. I've been using the phone since but I find the screen to be too small as I have vision problems so I wondered if I can exchange it for a phone with a 6.2-inch display instead like an S9 Plus or S8 Plus? There's no damage on the phone I bought last week (using leather cover and plastic screen cover is still fixed to it). I'm going abroad on Wednesday so I would love to know if it would be possible.




View more options
Community Expert

If the phone is open then I'm afraid not as it's classified as used.


You can increase font size and icon size under display settings or use accessibility mode to enhance your viewing experience.

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
View more options
Frequent Poster

Thought so! No problem, I'll manage somehow!


Thanks again!

View more options
Top Contributors