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How do I go about cancelling my insurance please? I am with vodafone for 14 years and I dropped my phone and the screen cracked. I was offered a refurbished phone ( which is unacceptible to me)  and they would not let the courier leave phone with me until I handed over my phone ( which I paid for ) . It's too much hassle for me to transfer info from phone and also don't know how I could transfer my contacts etc. I am in the middle of a 2 year contract so leaving isn't an option at this stage, so I don't want to spend any nore money on insurance that has so many loopholes it could be a fishing net!

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Community Expert
Mods can make a change to your account. They'll reply soon (probably tomorrow at this stage).
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi there,


Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can remove this for you?


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