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Registered: ‎17-11-2010

Direct Debit date

This might have been asked before but is it possible to change the date of your direct debit? mine comes out currently around the 15th of every month, 2 days before I get paid which I always tend to forget until I'm broke and realise it's due! Is it possible to move it to a date after i get paid?thanks :)
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Registered: ‎10-08-2009

Re:Direct Debit date


This might have been asked before but is it possible to change the date of your direct debit? mine comes out currently around the 15th of every month, 2 days before I get paid which I always tend to forget until I'm broke and realise it's due! Is it possible to move it to a date after i get paid?thanks :)


Hiya,
Not directly, but you can change your billing date to one of the following, which will set the DD date to 21 days later.
7th, 14th, 21st, last day of the month (or bill day 28, as it's known).

Thanks!
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Registered: ‎17-11-2010

Re:Direct Debit date

Thanks Darren! If i wanted to move it to the last day of the month how would I go about this?
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Re:Direct Debit date


Thanks Darren! If i wanted to move it to the last day of the month how would I go about this?


Hiya,
I can do it here for you, just let me know if you want to go ahead.
You may get an odd amount on your next bill, as it may shorten the billing period, or lengthen it, after which it will settle back down to the monthly billing cycle.

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Re:Direct Debit date

That would be great if you could move it, thanks for the help :)
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Registered: ‎23-03-2013

Re: Direct Debit date

Posted from Apple iPhone
Hi I was enquiring about direct debit on bill pay if I switch to another payment method would the numbers I called show up online and how long would it take to take these numbers off the bill thank you.
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Re: Direct Debit date

Hiya,
Switching payment method won't affect your billing details at all, you'd still be able to view them as normal.

 

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Registered: ‎23-03-2013

Re: Direct Debit date

Posted from Apple iPhone
Ok what about if I request a paper bill will the online bill be deleted I need to clear a call
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Re: Direct Debit date

Hiya,

Afraid not - the bill will be available to view for 13 months from date of issue.

 

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Registered: ‎23-03-2013

Re: Direct Debit date

Posted from Apple iPhone
Ok thanks but is there any way I can change the numbers even that appear on the bill thanks.
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Registered: ‎14-06-2009

Re: Direct Debit date


Rayo wrote:
Ok thanks but is there any way I can change the numbers even that appear on the bill thanks.

 

Not that i have ever heard of - would defeat the entire purpose of displaying the numbers!

 

Could you not just change your self service password...or even 2nd level password if you planning on giving someone access to your account log in details, but not to go as far as to view your billing info

 

FYI, if someone has access to your log in details, and happen to click into these forums.....they will see these posts also unless you choose to delete them.

 

These posts also show in Google searches.

 

Food for thought!


*I am not a Vodafone employee and the opinions expressed in my posts are that of my own



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Message 11 of 14 (4,205 Views)
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Re: Direct Debit date

Hiya,

Digi is spot on here - we cannot alter a bill after it's issued (pretty sure that might stray into dubious legal territory).

The second level password option is the best one though.

 

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Registered: Tuesday

Re: Direct Debit date

Posted from Apple iPhone
Hi - was just reading previous threads there is it possible to change the date of my direct debit?

Looking to change it to the 7th of every month? Can you explain the process of this and if it’s applicable with immediate effect?

Thanks
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Registered: ‎01-11-2016

Re: Re:Direct Debit date

Hi there,

 

If you private message (via the link in my signature) over the below info, I can advise you on how changing your bill day will impact you and your billing service?

 

 Mobile number:

Address:

Date of birth:

A number you'd regularly call from your mobile:

Link to your thread or post:

 

Thanks,

Ashling

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