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Poster
Posts: 3
Registered: Wednesday

Criteria Limitations

I tried ordering a new phone through Voda fone, transferring from my pre pay Meteor. But it came up with order cancelled due to criteria limitations. Can you tell me why this is? I've not had an account with Vodafone and my credit is in good order.


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Moderator
Posts: 4,277
Registered: ‎01-11-2016

Re: Criteria Limitations

Hi there,

 

If you could provide us with your order number, I can look into this for you?

 

Thanks,

Ashling

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Message 2 of 5 (42 Views)
Poster
Posts: 3
Registered: Wednesday

Re: Criteria Limitations

Hi,

 

My order number is O554705388

 

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Message 3 of 5 (41 Views)
Moderator
Posts: 4,277
Registered: ‎01-11-2016

Re: Criteria Limitations

Thanks for that, I have passed this over to our orders team and will be back in touch as soon as I have received clarification on this.

 

Ashling

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Message 4 of 5 (37 Views)
Poster
Posts: 3
Registered: Wednesday

Re: Criteria Limitations

Thank you Ashling. Have you heard back yet?
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