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Changing from bill pay to ready to go

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Poster

 Hi there,
I just wanted to enquire about how I go about changing from Bill pay to ready to go?



Kindest regards,

Zbyshek

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3 REPLIES
Community Expert
Mods can do it for you. If you're out of contract it takes about 8 days to switch over.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Poster

Hi there,

My contract is expiring tomorrow and I have contacted chat help a few days in advance to let them know I don't want to renew my contract - they have not processed my request succesfully. Today, I called someone and they advised they requested it and it takes 8 days. I don't want to pay another month bill pay which includes repaying the phone which is obviously already paid off. How do I make sure I don't get charged a month plan after tomorrow?

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Moderator

Hi there, 

 

If you could private message (via the link in my signature) over the below info, we can look into this for you?

 

Mobile number:

Address:

Date of birth: 

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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