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Changed network and can't activate sim

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Poster

Hi there

I changed network this morning to vodafone but can't activate my new sim. Every time I try to call 1907 the call fails because I don't have any service yet. 

Live chat is not available at the moment. Any other suggestions as to how to activate my sim?

 

 

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4 REPLIES
Community Expert
Call them on another phone or drop into a store.
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Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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Moderator

Hi there,

Can you send a private message with your number, address & DOB, along with a link to this thread?

Also, if you switched online, can you include your online order number in the PM?

 

- Aoife

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Poster

Hi 

 

I am having the same issues. I changed to vodafone yesterday and got a text this morning about porting but now neither of my sims are working 

 

Please advise what to do

 

Jimmy 

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Moderator

Hi there,

 

Apologies for the delay in coming back to you. We'll take a look into this, can you send a private message with your number, address & DOB and a link to this thread?

 

- Aoife

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