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Mobile Billpay Packages

Cancelling your contract

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Products & Services FAQs

Hi there,

My contract is due to end in april, I was told in store I needed to ring 1907 to cancel my contract but I cannot seem to get through to anyone or find any information online? Also I read that I need a 4 digit code when changing to another network- any advice on where I can get this code?

Looking forward to hearing from you. Finding the website/app very hard to navigate!

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Community Expert
Just go to another network after your contract is over and ask them to port you. Bring ID and a recent Bill. That's all.
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi Paula,


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