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I wanted to cancel my bill pay plan a few months ago, and was told to wait until my contract was up or I'd have to pay a cancellation fee. So I waited for my 12 month contract to end, expecting it to stop once the 12 months was up.
However vodafone seems to have automatically renewed my contract without my consent and I am now stuck in ANOTHER 12 month contract. I never wanted this? And I am being charged for something I didn't sign up for or want. I want the bill pay contract to finish completely.
I was sure my 12 month contract was up in May, and I haven't asked to renew contract since... Ok well how to I go about cancelling my contract then? I've been into a few Vodafone shops but they tell me to ring. I've tried calling numerous times but I keep being put on hold for such a long time that I have to hang up due to phone charges. And I've tried contatcing the Live agents but it says there are none available? Please can you help
I would like to go Pay As You Go if possible
If you private message (via the link in my signature) over the below info, I can look into this for you?
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