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Can't say ive ever heard of this happening before or had it happen to me personally.
The Vodafone Forum Staff will not be back online here until Monday at which point they can take a closer look at what exactly is going on with your account and help where possible.
Sorry to hear this - If you private message (via the link in my signature) over the below info, I can look into the issue for you?
Mobile numbers affected:
Date of birth:
Link to your thread or post:
Now at day 12 and still no progress from Vodafone. The store let me know they had to start again and it will be a further 2-4 days. This is unbelievable and I can find no way to have it addressed. I've never had a late payment on all 5 numbers. This is customer abuse.
Apologies for the delays in getting this resolved - it's still being worked on by the relevant teams, and I'll update you here as soon as there's further information.