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Frequent Poster
Posts: 19
Registered: ‎30-04-2014

More Data for bill pay customers!

Hi there, 

 

I know this topic has appeared a few times here and there but I would like to chime in.

 

- I'm currently on Perfect Friends and have 5GB of data per month paying €35.

- My wife is on Red something and she has 7GB of data per month paying €60.

 

You guys provide 10GB of data for students on €25 or even 20GB of data for some PAYG (!) customers. What about us?

 

Vodafone network is now super fast. We all have HD screens, many of us 2K or 4K screens but playing 4K youtube video, even though the network speed is sufficient, would eat my data in no time. 

 

You say that vodafone monitors the network usage - well of course people go easy on their data because of the limitations. I connect to wifi every opportunity to conserve my modest limit. 

 

Any network I look at gives more data or even unlimited data for less than I'm paying:

- Tesco mobile gives 20GB for €25 plan

- Three has unlimited data on all plans I looked at as well as for €20 PAYG(!)

- Virgin Media has unlimited data on €25 plan

- ID gives 30GB on €15 PAYG and 20GB on €20 plan.

 

This is becoming an issue and it will become even bigger issue as the time goes by. At least give us an option to add more data for cheap if you don't want to make it unlimited.

 

All the best from otherwise happy customer Smiley Happy

 

Thanks,

Pat

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Moderator
Posts: 1,310
Registered: ‎01-11-2016

Re: More Data for bill pay customers!

Hi Pat,

 

Thanks for your feedback, I am happy to confirm that we will be increasing the data allocation on a number of our Bill Pay packages from the 1st of April, this increase will be available to new and existing customers. Unfortunately, our Perfect Friends tariff will not benefit from a data increase this time around but our RED Sim only, RED Connect, RED Business and RED All In packages will all benefit from a data increase.

 

Thanks,

Ashling

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Message 2 of 10 (216 Views)
Posts: 6,064
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Registered: ‎09-11-2012

Re: More Data for bill pay customers!

[ Edited ]

Excellent news. No specifics yet though Ashling?

Cookie
Vodafone Community Expert (or so I'm told) and S7 Edge owner. I dont work for Vodafone
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Message 3 of 10 (214 Views)
Moderator
Posts: 1,310
Registered: ‎01-11-2016

Re: More Data for bill pay customers!

Hi Cookie,

 

As of the 1st of April, the below package plans will be updated accordingly,

 

RED 30 day SIM Only increasing from 3GB to 5GB

RED Connect 12 Month SIM Only remaining at 10GB

RED Connect Essentials increasing from 3GB to 5GB

RED Connect increasing from 7GB to 15GB

RED Connect Super increasing from 17GB to 30GB

Red All In Sim Only increasing from 1GB to 5GB

Red All In Bill Pay increasing from 1GB to 5GB

 

Thanks,

Ashling

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Message 4 of 10 (213 Views)
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Re: More Data for bill pay customers!

Cheers Ashling
Cookie
Vodafone Community Expert (or so I'm told) and S7 Edge owner. I dont work for Vodafone
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Moderator
Posts: 1,310
Registered: ‎01-11-2016

Re: More Data for bill pay customers!

No problem Smiley Happy

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Frequent Poster
Posts: 19
Registered: ‎30-04-2014

Re: More Data for bill pay customers!

Thanks Ashling!

 

My wife will be happy but the Friends remain far from Perfect Smiley Tongue 

I would gladly trade a thousand international texts and minutes for more data. 

 

Is there a way to add more data to Perfect Friends at all? There is already one data addon showing on my bill. I would be happy to pay another €5 for extra 20 GB or something along these lines. 

 

Thanks! 

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Moderator
Posts: 1,310
Registered: ‎01-11-2016

Re: More Data for bill pay customers!

Unfortunately, we would be unable to swap one aspect of your current package plan for something different, if you would like to avail of one our updated package plans, you do have the option to change your tariff (please be advised, you will be required to move, to one of our 'full bill pay bundles' - Red Connect. Red Connect Super).

 

I can confirm that we currently do not have a data add ons available for €5 that will come with 20GB of data.

 

Thanks,

Ashling

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Frequent Poster
Posts: 22
Registered: ‎23-06-2016

Re: More Data for bill pay customers!

Posted from Android 2.0
What is red all in SIM only plan? Bill or pay!
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Registered: ‎10-08-2009

Re: More Data for bill pay customers!

[ Edited ]

Hi there,
It's a billpay package - more details here.

Thanks,

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