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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up • Facebook: https://www.facebook.com/vodafoneireland/ • Twitter: https://twitter.com/vodafoneireland We would like to thank everyone that has contributed over the years
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Vodafone Protect

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My phone broke and I inserted the simcard into my old Samsung Galaxy Fame. The Vodafone Protect message came up. I don't know or can't remember the PIN. I select the "Forgot your PIN" link and select "send email". I tried it three times already and am still not receiving the email. The email address is correct and active. I went into our local Vodacom shop and was told they can't help me. Then I called customer service and was told they can't help me, I have to go to a Vodacom shop. This is quite urgent and the lack of support is very frustrating. Iam hoping that someone here might have the solution.
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Hi Yolande,

 

Just to confirm was the phone purchased from Vodafone Ireland?

 

Thanks,

Heather.

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