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Products & Services FAQs

Poster

Hi, I sent my C2 Nokia phone to Vodafone HQ in Leopardstown, as instructed on the VF website, on 19/12/2018

I requested that the phone be unlocked. I had been given the unlock code for the phone, but it would not unlock for me, so I sent it to VF

i haven’t heard a thing since from VF. It is impossible to contact the Customer and Channel Management dept directly, I have tried.

it is now 5/02/2019, can someone please advise me how to retrieve my phone from VF?

Thanks.

 

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1 REPLY
Moderator

Hi there,

Can you send a private message with your number, address & DOB, along with a link to this thread and the IMEI of the handset?

- Aoife

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