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Fixed Service Technical Support

Vodafone Leopardstown

Products and Services FAQs

Products & Services FAQs

Poster

Hi, I sent my C2 Nokia phone to Vodafone HQ in Leopardstown, as instructed on the VF website, on 19/12/2018

I requested that the phone be unlocked. I had been given the unlock code for the phone, but it would not unlock for me, so I sent it to VF

i haven’t heard a thing since from VF. It is impossible to contact the Customer and Channel Management dept directly, I have tried.

it is now 5/02/2019, can someone please advise me how to retrieve my phone from VF?

Thanks.

 

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6 REPLIES 6
Community Manager

Hi there,

Can you send a private message with your number, address & DOB, along with a link to this thread and the IMEI of the handset?

- Aoife

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Moderator

Hi there, 

We have deleted your comment as it contained personal information. Please send these details in a PM (via the link in our signatures). ~Ailís

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

HOW DOES ONE USE THE LINK IN A SIGNATURE?

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Contributor

Click on the name Ailis & then on message on the right hand side.

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Poster

Thank you

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Poster

The unlock no you sent is the same as the one already supplied previously....it doesn’t unlock the phone!

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