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Products & Services FAQs

Poster
Why is iPhone 7 Plus still showing on my Vodafone app when I have a IPHONE XS MAX since beginning of January. I phone Vodafone but got no satisfaction
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3 REPLIES 3
Community Expert
You may need to contact Vodafone to update the device on your account. Plus it's also possibly it's in the process of being updated.
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Community Expert

@cookie20 wrote:
You may need to contact Vodafone to update the device on your account. Plus it's also possibly it's in the process of being updated.

Took a few weeks before my S9 plus was showing properly so most likely that's the case.

digi-expert.JPG 

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Moderator

@Valcrea123- Cookie20 & Digi are correct but if you'd like to PM your mobile number, address & DOB ( or security pin) I'll see if we can manually update this for you.

Danielle 

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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