Welcome to Vodafone Community
Sorry to hear you're having such trouble with your Sure Signal device. If you private message (via the link in my signature) over the below info, I can look into this for you?
Contact number (this is number that our tech team will contact you on if troubleshooting is required):
Mobile numbers registered:
Sure signal serial number:
Date of birth:
Light sequence displayed on your Sure Signal device:
Link to the original post or thread: