Hi - i have been trying since december 19th to get a copy of a proof of barring so that i can get a new phone off my insurance company - i have lost count of the times i have rang & been told this would be sent to me - this is going on for TWO MONTHS!!!!! i never get contacted when the request is rejected - last time i was told there was no record that you barred my lost phone even though i rand to ask you to do this!!!
I need someone from vodafone to contact me or next step is a letter from my solicitor - i am beyond frustrated with this.
I'm not sure if this is the right place to post this but it is so hard to get to talk to someone.
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