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Fixed Service Technical Support

Poor Internet in Leixlip lately

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Poster

Good morning,

 

We have broadband at home and it's been wonderful for a few years, but the past week or so coverage / wifi has been really poor, dropping off and on and has made netflix etc on the smart tv un-watchable.

 

Are there issues in the leixlip area?

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4 REPLIES 4
Community Expert
Is it fixed line or mobile broadband?
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Poster

Hi cookie,

 

It's a fixed line. Plugged in in the Hallway.

 

First time it's given trouble. Watched Netflix last night and it's fine for 5 minutes then its unwatchable. Then its fine 5 minutes later. 

 

Very hit and miss - and that's with netflix and using the wifi on our phones also. Very odd!

 

Checked all the connections.

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Community Expert
Have you tested the speed on a wired connection to the modem? How does it compare to WiFi?
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi Jimmy,

Apologies for the delay in responding to your query. If you are still experiencing issues with your Broadband connection we would advise contacting the dedicated technical team on 1907 option 2 as they can troubleshoot directly over the phone with you while you are at home. ~Ailís

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