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Fixed Service Technical Support

No longer able to use 3rd party wireless router

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Products & Services FAQs


Hi guys,


Anyone else having trouble using a 3rd party wiresless router since this morning.


Network dropped today 16\December\2018 at approx 11:15am and since then i cannot get what was a perfectly working Netgear Nighhawk to work again and have had to revert back to the Huawei supplied by Vodafone.





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Hi there,


As we do not offer support for non-Vodafone products, I will leave this open to the forum.




Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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I got mine working again by switching the on user name to

and password to vodafone.

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