Menu Toggle

Welcome to Vodafone Community

Announcements
From 04.04.19 to 29.04.19 responses may be delayed. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

Fixed Service Technical Support

My phone can't rece in be calls so not much use as a phone

Highlighted
Products and Services FAQs

Products & Services FAQs

Poster
Have contacted live chat but made it worse as phone doesn't even ring anymore
View more options
4 REPLIES 4
Community Expert
Unfortunately your post and title are unclear. Can you explain the issue more please.
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
View more options
Poster

My vodafone mobile can not receive any calls.  Was onto Live Chat and Jay said he'd sort it but unfortunately it hasn't happened.  He said it was due to me not topping up in the last few months!  I had topped up on the 28/01/2019. 

View more options
Community Expert

Try restarting your device with the sim in it if you haven't done so already. Otherwise Mods wont be back until tomorrow to help. 

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
View more options
Moderator

Hi there,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can take a look into this for you?

 

Mobile number:

Address:

Date of birth:

SIM card no.:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Top Contributors
my-vodafonemenufacebooktwittercommunityclosechevron-downchevron-up