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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up • Facebook: https://www.facebook.com/vodafoneireland/ • Twitter: https://twitter.com/vodafoneireland We would like to thank everyone that has contributed over the years
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Products and Services FAQs

Products & Services FAQs

Amd
Poster
Can you put an actual tab for this “facility” in the support section it disappears regularly and I’ve been searching for it again as the call back I was meant to get never occurred.
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3 REPLIES 3
Moderator

Hi there,

 

I'm sorry to hear you've not received your call back, if you could private message (via the link in my signature) over the below info, I can chase this up for you?

 

Mobile number:

Address:

Date of birth:

What is this call back in relation to:

Link to your thread or post:

 

To speak with Live Chat, you will need to click this link, under "I need support with..." you will find four headings - select the heading that relates to your query. Once you have selected the relevant heading, our Live Chat icon should appear on the bottom right hand side of your screen. When you click the Live Chat icon, a chat screen will open up and prompt you to enter your name, email address, phone number, DOB and your service type. Once this form is filled in, you would then need to click the red button "Start Chat".

 

Thanks,

Ashling

 

 

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
I there Iam using Redmi Note 5 pro.. I cant send sms showing error 38 .. i can receive calls and sms and also i can call others but i cant send sms.. urgent help
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Moderator

Hi there,

 

Apologies for the delay in responding, we are currently working through a high volume of queries.

 

Can you advise if you're still experiencing this issue today? If so, can you please test your Vodafone Ireland SIM card in a different handset and advise if the same issue occurs?

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
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