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I often use live chat and like to keep a record of the conversation. But the option to save the conversation doesn't work. When the chat is ended and I try to enter my email address for conversation to be saved to, the website jumps to the next page asking for rating from 0-10.

Why is it doing this as the one on EIR works perfectly.

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Community Expert
Copy and paste it or screen grab it. Mods can advise of why it's not working as expected.
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Community Manager
Community Manager

Hi there,
Could you advise which browser you're using also?


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Found live chat at last, but had to go through the broadband area. Am chatting with someone now.

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