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Poster
If closed my acc. I want to pay my bill can someone contact me please . 0871942024 or paandadub@gmail.com
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Moderator

Hi all, 

If you can send us a PM with the following details we can take a further look into this for you. 

 

Mobile number:

Address:

Date of birth:

A link to this thread:

 

Thanks,

Ailís

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Hi aishling,my contract expired on the 27th December and I want to change over to pay as you go please..cannot get any help from anybody on live chat or in store and I'm sick off been ignored.. kind regards. David callan
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Poster
Can't live chat all I want to do is add more channels to my vodafone tv and can't seem to do it
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Moderator

Hi there,

If you'd like to PM your number, address & DOB we can take a look at this for you.

Danielle 

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Moderator

@Lisacooney You will need to call us on 1907 ( option 2) in order to do this.

Danielle 

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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Poster
Hi Daz.
I wish to preorder Samsung s10
But aviable version is with 6gb ram 128gb of storage and i wish to know that is aviable or later with 8gb ram and the bigger storage?
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Moderator

Hi there,

 

Apologies for the delay in responding, we experienced a high volume of queries.

I can confirm that the S10 and S10+ come with 8GB RAM while the S10e comes with 6GB RAM.

 

Thanks,

Ashling

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

I lost my phone and I want to block the phone, I've tried contacting customer service but it keeps ringing out. 

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Poster

I lost my phone and I want to block the phone, I've tried contacting customer service but it keeps ringing out. I have the phone insured with ye

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Poster
Its weekend so they are not working. You need to ring in the morning they will answer
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Moderator

Hi there, 

Apologies for the delay in responding to your query. If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Security PIN (or, if you don't have this, your address and date of birth):

Link to your thread or post:

 

Thanks,

Ailís

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Hi I can't access live chat is there another way of contacting besides phone call? I have gaming issue I rang about and still won't fix connection good download/upload speed good Nat type 2 and connected via Ethernet cable and lagging out of games and getting kicked from public chat parties I literally can't play at some stages and my little brother suffers the same problems on his PS4, I have tried port forwarding, exposed host and I don't know what management service did when I rang up last week but didn't seem to help, I have read online some internet companies have problem with IP packet fragmentation any help please
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Moderator

Hi there, 

Apologies for the delay in responding to your query. If you are experiencing issues with your Broadband at home services we would advise that you contact our dedicated technical team on 1907 option 2 as they are best equipped to troubleshoot with you while you are at home. We would advise that you contact the team from your Mobile and not a landline. ~Ailís

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Still waiting for a technician to set up my tv channels and WiFi my new address is xxx xxxx na xxxx xxxx xxxx Co Waterford. Can you please let me know when I will get connected xxxxxx xxxxxx xxxxxx

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Community Expert

Please dont post private information on a public forum as it is a huge security risk. It is also against forum rules. Instead Private message a moderator.

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Contributor

Hi Marie.

Don't put your personal information up here for everyone to see.

Just put the nature of your problem up & someone will get back to you.

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Poster
Hello
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Moderator

Hi Sam,

 

Apologies for the delay in responding. Do you have a query you need assistance with?

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Hi,

 

I have no signal, data and I can't receive calls since moving to bill pay from pay as you go. I am seriously frustrated as I have had trouble with work. I spent two hours yesterday trying to fix it and now I can't even ring Vodafone. I seriously feel like I now have to leave the network as it is not fixed and I can't ring. Would not recommend Vodafone to friends after this. The live chats are busy and I can't ring Vodafone as I now have no signal.

 

Best,

 

Mark

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