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Fixed Service Technical Support

Landline not working- no incoming calls & losing connection hourly

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Poster
Working from home connection dropping every few mins, impossible to continue working with this product!!
It’s some experience, awful , pushed into move to gigabit broadband experience and it’s not the service described.
Issue since sept not resolve got WiFi extender and still no change! Need a experienced customer service manger to contact me! Have had a number of promised call backs never received
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3 REPLIES 3
Moderator

Hi Matilda,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can take a look into this further for you. 

 

Account no:

Contact number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster
Thanks Heather
When I select the link it just has private message as a heading.
Can you send me the link please
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Community Expert
Click this:
https://community.vodafone.ie/t5/notes/composepage/note-to-user-id/95785
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Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
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