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Fixed Service Technical Support

I can't connect with Live Chat and my broadband isn't working.

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Products & Services FAQs


My broadband isn't working and the live chat doesn't show in my screen.


All the agents are busy in the phone.

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Community Expert

Send a pm to a mod here with all your details and they can look into it for you.

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Hi there,


Apologies for the delay in our reply. We're currently working through a high volume of queries.


If you still require assistance, please provide the below information by PM:


Account number:
Date of birth:
Full address:


Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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