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Fixed Service Technical Support

Fibre broadband download speed 6.7mb

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Poster

Hi.

I have been availing of fibre broadband for over a year now and the speed has been incredibly slow for the service I'm paying for. Download speed of 6.7mb is slower than standard DSL broadband. This is not acceptable.

Regards,

LJ 

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4 REPLIES 4
Community Expert
Is this a wired or wireless speed test? Test the speed over a wired connection.
Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Poster

Its a wired connection.

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Community Expert

Call 1907 and try option 2 to get broadband assistance.

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Moderator

Hi there,


Sorry for the delay in our response and to hear you're experiencing slow speeds. Please call the tech team
as advised by Cookie (thanks Cookie), if you have not done so already.

 

Thanks,

Liam

 

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