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Fixed Service Technical Support

Broadband wifi no longer working

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Poster

Hi,

 

I have the Huawei HG658c modem. First, the wifi became erratic, turning on an off. I would get "cannot connect" messages on my mac.  I rebooted the modem, but it continued like that. Then I powered it off and on again a few times. Then I factory reset it.  Now the SSID doesn't broadcast any more.

 

Please help

 

Thanks

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1 REPLY 1
Moderator

Hi there,

 

Sorry for the delay in getting back to you and to hear you have been experiencing technical issues. If you have not done so already, please call the network support crew on 1907 (option 2) for troubleshooting.

 

Thanks,

Liam

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