I have moved from eir to vodafone recently. The engineer/line man from KN Group came in yesterday morning to install the fibre broadband but refused to do so due to the fact that the trees from my neighbor is obstructing the line.(couple of branches) When i went to vodafone shop i wasnt asked about trees or any obstruction and i assumed as a previous eir broadband customer that there would be no problem with the installation..
can you please advice what is the best possible solution.
We would recommend that you speak with your neighbour in regards to this to see if you can come to a resolution that suits both parties. ~Ailís
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