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Fixed Service Technical Support

Broadband dropping speed

Products and Services FAQs

Products & Services FAQs

Hi,my broadband is dropping connection and the speed is poor considering I have fibre broadband unlimited and usually have upwards of 70mbps, I have done all the usual checks and reset the modem,checked the cables etc, before resetting,I was getting speeds of below 18mbps and after resetting 38mbps. Can you check this?
I would also like to mention that I have never had to deal with. Company like you ever, customer service is impossible, there is effectively no direct support for your product, you should let people know this when selling it. 😡
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Community Expert
The forum will provide support. Are the speed tests you're posting wired or wireless connections?

Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Hi Elaine,


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