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Banking 365 wrong provider

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I topped up by 20€ from my Bank Of Ireland 365 app this week but selected Vodafone instead of three as my provider and have lost my 20€. Can I retrieve it?
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1 REPLY
Moderator

Hi there,

Apologies for the delay in getting back to you.

We will be able to arrange a refund directly back to your bank account for the amount you topped up by. ( This takes up to 10 working days).

Can you please PM the below info:

Mobile number-

Screenshot showing this transaction-

 

Thanks,

Danielle 

 

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