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Hi there, it has been nearly 2 weeks since I contacted you regarding a new landline broadband box and still nothing. I have just been sent a bill to pay on the 19th February for broadband I have not been able to use the last 2 weeks. I was provided with mobilehotspot but it was no use and had to ring a few times to get technical support and the internet was not working. I am finding this whole experience very dissatisfactory. I called vodafone last night to be advised it was outside your working hours and to call you today. I am working and wont get time to call you today, please look at this and advise me asap on this status. Many thanks
Apologies for the delay in responding to your query. If you private message (via the link in my signature) over the below info, I can take a further look into this for you?
Security PIN (or, if you don't have this, your address and date of birth):
Have you tried the steps linked here: