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All Incoming Calls Withheld, Vodafone landline VOIP

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All incoming calls are withheld on my Vodafone landline since mid November. I reported the issue to Vodafone via social media Dec 2nd, 6th ,14th & 19th supplied account address, landline number and DOB as requested. On Dec 4th and 7th, Vodafone said the issue was “under investigation”, still waiting for a reply to Dec 14th & 19th queries. How difficult could this be to fix? Can someone let me know when this issue will be fixed?

 

Vodafone HG658c Router with VOIP

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4 REPLIES
Community Manager
Community Manager

Hi there,
To which Social Media channel did you report this, and what was the username you used?

Thanks,

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Poster

Thanks Daz, PM sent.

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Community Manager
Community Manager

Hi there,
An update was given yesterday by Aoife, via the channel you used - did you receive this?

Thanks,

 

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Hi Daz,

 

Yes I did receive that update, the issue was fixed today (Dec 21st), Thanks for your support.

 

Mike

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