4g is not working

[AbhishekD]

Hello there
I'm using my Vodafone 4g sim from years with no issues with 4g on my 4g enabled smartphone but from last 2 days I'm not getting 4g network instead shows 'H' .on my device this happens only I'm using it at my home ( please note that there were no issues with 4g network at my home also it started just 2days ago

[cookie20]

Mods wont be back until Monday to help. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.

How old is your sim card?

[Heather]

Hi there,

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can take a look into this for you?

Mobile number:

Address:

Date of birth: 

Link to your thread or post:

Thanks,

Heather.