Menu Toggle

Welcome to Vodafone Community

Announcements
Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up • Facebook: https://www.facebook.com/vodafoneireland/ • Twitter: https://twitter.com/vodafoneireland We would like to thank everyone that has contributed over the years
Close announcement

Fixed Service Packages & Plans

where are my invoices i requested via Chat?

Products and Services FAQs

Products & Services FAQs

Poster

I requested August invoices for 2016 and 2017 last week and still have not received them.

Could someone please email me them today? 

 

It's an urgent matter and don't expect it take up to a week for couple bills to be emailed.

 

thank you

 

 

View more options
2 REPLIES 2
Community Expert

You must request this directly in writing, as this is protected data. On your written request you must state clearly:
Your Name/Address
Customer account and/or Mobile number
State the data you require
Why you require this data
This information must be requested in writing (email requests cannot be accepted) to:
Data Protection Officer,
Vodafone Ireland Limited,
Mountain View,
Leopardstown,
Dublin 18
On receipt of the letter of request to the Data Protection Officer, we will acknowledge and confirm receipt of request to yourself and deal with the request until closed.
How long does it take to receive the requested data?
On receipt of request it takes up to 40 days to process the request and the customer will be notified of this by the Data Protection Officer.
Is there a fee?
We may charge a small fee of €6.35 to cover the administration costs depending on the data request. This fee is set by the Data Protection Commissioner.

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
View more options
Moderator

Thanks Cookie Smiley Happy

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
View more options
Top Contributors
my-vodafonemenufacebooktwittercommunityclosechevron-downchevron-up