Welcome to Vodafone Community
I requested August invoices for 2016 and 2017 last week and still have not received them.
Could someone please email me them today?
It's an urgent matter and don't expect it take up to a week for couple bills to be emailed.
You must request this directly in writing, as this is protected data. On your written request you must state clearly:
Customer account and/or Mobile number
State the data you require
Why you require this data
This information must be requested in writing (email requests cannot be accepted) to:
Data Protection Officer,
Vodafone Ireland Limited,
On receipt of the letter of request to the Data Protection Officer, we will acknowledge and confirm receipt of request to yourself and deal with the request until closed.
How long does it take to receive the requested data?
On receipt of request it takes up to 40 days to process the request and the customer will be notified of this by the Data Protection Officer.
Is there a fee?
We may charge a small fee of €6.35 to cover the administration costs depending on the data request. This fee is set by the Data Protection Commissioner.