Menu Toggle

Welcome to Vodafone Community

Responses may be delayed through this channel. To ensure the fastest response to your query, please click here and select your service type, to speak with our live chat team.
Close announcement

Fixed Service Packages & Plans

cancelling installation - can't get through automated system on 1907

Products and Services FAQs

Products & Services FAQs


I want to cancel an install and set up of service. 

I tried calling 1907 but having no account number or landline number (not set up yet), I'm on a loop being asked for those things!

How do I get in touch with the cancelation team?

View more options

I resolved this myself.

For anyone else with this issue. Changing the instal date sends an automated sms, in that SMS was my account number. I was able to use 1907 then.

The number is not currently displayed anywhere in the myvodafone portal and as my service hadn't started, I had no bills with the customer number referenced in it.


View more options
Top Contributors