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Overcharged and terrible plan

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Poster
My bill tripled from €40 to €143 how is this possible??? My plan which is €40 a month is awful 100 talk minutes - what a joke!!!
How can I get out of this contract early I can’t keep overpaying monthly..
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2 REPLIES 2
Community Expert

Do you use data much? Do you tether (use your phone as a mobile hotspot)?
What does your bill say about where the extra costs came from?

You cannot break a contract without buying the whole contract out. You have to either manage with the plan you have or upgrade your plan to manage it better at a slightly higher cost (but probably less then your current out of plan charges). Remember you voluntaryily chose this plan and signed a contract to agree taking it for two years. 

Cookie
Vodafone Community Expert (or so I'm told) and S10 owner. I don't work for Vodafone
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Community Manager
Community Manager

Hi there,

If you private message (via the link in my signature) over the below info, I can look into this for you?

 

Mobile number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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