20-03-2017 07:40 PM
I was automatically upgraded from standard broadband to fibre back in August and told I'd receive a new modem and to expect an engineer to call out but over half a year later there's been no sign of either so I've effectively been paying for fibre but getting standard internet which is ridiculous. Can this be sorted please?
21-03-2017 01:42 PM
If you private message (via the link in my signature) over the below info, I can ask the orders team to look into this for you?
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Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.