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Poster
Hi

I have just signed up to broadband with vodafone and received my modem yesterday evening. When I connect it up though and try to go online I am told there is no dsl connection. The dsl light on the modem flashes but doesnt remain on and the internet light doesnt come on at all. I have been told my line has been activated for broadband since oct 1st so this shouldnt be an issue.
Any help would be greatly appreciated.

Thks
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5 REPLIES 5
Poster
Try plugging the dsl connection directly into the phone socket assuming you are using a splitter, or it could be a fault with the dsl cable the cable might be damaged somewhere, just some suggestions.
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Poster

Try plugging the dsl connection directly into the phone socket assuming you are using a splitter, or it could be a fault with the dsl cable the cable might be damaged somewhere, just some suggestions.




I have connected it directly into the socket but nothing, and I thought maybe the cable might be faulty so tried 2 other cables but the same story unfortunately
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Moderator (Retired)

I have connected it directly into the socket but nothing, and I thought maybe the cable might be faulty so tried 2 other cables but the same story unfortunately

Could you send me a private message (PM) with your landline number so I can check this for you? Just click on my name then click on "send me message".
Jaf,
Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
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Poster

Could you send me a private message (PM) with your landline number so I can check this for you? Just click on my name then click on "send me message".



its ok now, thanks, talking to technical support the last 2 nights and its finally working now so am up and running :D
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Moderator (Retired)
Hi Markf1982

I'm glad to hear it's working for you now.

Please let us know if there's anything else we can help with.
Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
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