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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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Fixed Service Packages & Plans

Name change

Products and Services FAQs

Products & Services FAQs

Frequent Poster

Our TV account name was in our companies name and the billing address was at our office. The company is no longer active at the address where the equipment is located which is the family home. How do I change the name and address on the account? Same location, same people.

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Frequent Poster
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Hi there,


Please access the link below:


You will need to complete a transfer of ownership form. Please scroll down to the "Manage your account" heading and then click on the "How do I change the name or transfer ownership of a landline?" sub heading.


Here you will find a link to download the form and instructions on how to get it processed.




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Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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