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OK, so far I've a number of issues..
Maybe someone will get back to me shortly?
Solved! Go to Solution.
Mods wont be back until Tuesday to help. If you've evidence they'll honour the deal they made. You've the forum, live chat and a phone call as customer support so hopefully one of them will be able to assist.
I was actually trying to do Vodafone a favor by not publicly posting the evidence as I'd imagine it could be used by others. Ok, I'll wait until Tuesday, hope everyone has a nice weekend.
Well.. it's 17:30hrs on Tuesday, so pretty much Tuesday has been and gone with no reply from a Moderator nor any further comments on my thread.. Yes, I'm feeling a little lonely and uncared for..
Whilst on the topic of things not working, why when I try to check my own Private Messages do I get this?
Well hopefully somebody in the know will reply to me? Who knows?
Mods answer queries in the order they are received. Please be patient and they will get to you. You could try live chat. To use live chat click support at the top of this page then choose the service you need support with (bill or pre pay. etc..). Click CHAT icon that pops up in the bottom right hand corner of the next screen.
This is a time sensitive issue.. will I recieved financial compensation when you incorrectly debit me an additional €99.99? No of course I wont, I'm sick of this poor treatment. Pull your fingers out ASAP
In addition to trying to call 1907 (nobody there, call back scheduled for today), I tried the web chat (unavailable as all busy) so I thought I'd screen record attempting to send a PM.. as you will see, what exactly am I supposed to do. This is SO frustrating.
OK, so to my surprise my 10AM call back was honored and I've been speaking to a very helpful representative who was very professional and has handled all of my issues except the PM sending, but I've had to email her with those details so hopefully that will be sorted out in due course.
As for moderators moaning about staying 'on-thread' then yes, I totally agree UNLESS that was the last option that I had so please now get over it.
Thankfully I wish to close this thread and hope to never have to come back here.