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Lost access to My Vodafone - The password Reset Problem - No verification email

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Poster

I don't have the access to My Vodafone online account.

I tried to reset the password several times, but I don't get the verification email.
I checked spam folder.

I don't have paper bills, so the online account is only place where I can check my Vodafone usage and bills.

How can I restore the access?

 

Thanks.

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1 REPLY 1
Moderator

Hi there,

We're sorry to hear you're having trouble with this and we apologize for the delay in getting back to you.

In order to assist we'd ask you to please PM the below info:

Mobile number or Financial Account number-

Address & DOB ( or security pin)

Are you getting any error messages? 

Thanks

Danielle 

Learn all about our new forum, right here .
If I've requested details via a private message, please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link may not be answered.
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