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Poster
Posts: 2
Registered: ‎04-01-2012

Landline Not Working

Hi,

I cannot use my landline. Get an engaged tone if I try to dial out. People dialling me get a ringing tone but it doesn't ring my end.

The broadband is working fine. I unplugged the router and connected phone lead into wall socket on its own but still get same problem.

Have no credit in mobile so this appears to be the only way to report fault.

Regards,

NualaR
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Poster
Posts: 95
Registered: ‎15-12-2011

Re:Landline Not Working


Hi,

I cannot use my landline. Get an engaged tone if I try to dial out. People dialling me get a ringing tone but it doesn't ring my end.

The broadband is working fine. I unplugged the router and connected phone lead into wall socket on its own but still get same problem.

Have no credit in mobile so this appears to be the only way to report fault.

Regards,

NualaR

Hi NualaR,

Can you PM me your landline number and I'll get the line checked.


Thanks and Regards
Robbie
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Poster
Posts: 2
Registered: ‎04-01-2012

Re:Landline Not Working


Hi NualaR,

Can you PM me your landline number and I'll get the line checked.


Thanks and Regards
Robbie



Hi Robbie,

I managed to get through to vodafone technical on Thu 5th Jan. They confirmed a fault in my area (071 98) which they were working on already and said they would text when line back up and working.

It is now the Sun 8th and I have knowingly been without a landline since Tue 3rd (6 days). Can you advise on how long more I will have to wait? Also, will I be reimbursed for line rental for this time as I am unable to use the service I am paying for?

Regards,

NualaR
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Goo
Poster
Posts: 2
Registered: ‎01-10-2016

Re: Re:Landline Not Working

Hi.  I'm having the exact same problem as Nula had and its been going on for weeks.  I've tried everything but nothing works. 

 

Some help please..

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Goo
Poster
Posts: 2
Registered: ‎01-10-2016

Re: Re:Landline Not Working

Hi.  I'm having the exact same problem as Nula had and its been going on for weeks.  I've tried everything but nothing works. 

 

Some help please.

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Message 5 of 6 (1,039 Views)
Posts: 21,934
Topics: 40
Kudos: 517
Solutions: 488
Registered: ‎10-08-2009

Re: Re:Landline Not Working

Hi there,

If you private message (via the link in my signature) over the below info, I can ask the technical team to look into this for you?

Landline number/CRN:

Contact number:

Address:

Date of birth:

Link to your thread or post:

 

Thanks,

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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