Menu Toggle

Welcome to Vodafone Community

Fixed Service Packages & Plans

Is this forum working at all?

SOLVED
View solved solution
Highlighted
Products and Services FAQs

Products & Services FAQs

Poster

I have posted several questions on here over the past few weeks, none of which have been addressed.

View more options
16 REPLIES
Contributor

Send a PM to the mods, if your not getting an answer

View more options
Contributor

BTW where are your posts?

I cant see any of them

View more options
Community Expert
If you PM mods without posting a summary of your issue on the main forum they will ignore it.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
View more options
Poster
I may have been logged in under another account some to think of it. My questions didn't appear though. Just wondering why.
View more options
Poster
Sorry if this is a stupid question but how do I go about PM'ing a Mod on here?
View more options
Community Expert
Why dont you log back in under the original account? Do you know that account username?
Creating extra threads all on the same topic makes a mess of the forum and will delay any responses from mods to your query as they have to deal with queries in order of receipt.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
View more options
Contributor
View more options
Community Expert
I'd wait to see which mod is around before PM'ing. Heather was on yesterday, the above link is to Ashling.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
View more options
Contributor

Can the mods not see each others inboxs?

View more options
Community Expert
Some can some cant.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
View more options
Contributor

hmm, seems a bit silly that they cant.

Hows a customer going to know if a mod is sick/holidays?

View more options
Community Expert

Well 90% of the time it's Ashling or Daz and they can see each others but I'm never sure if the newer/less frequent people can see the same.

Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
View more options
Poster

Good point. I think I was logged in as a "guest". I'm not 100% sure!

View more options
Community Expert
Try using live chat again as there appears to be no mods around today.
Cookie
Vodafone Community Expert (or so I'm told) and S9 owner. I don't work for Vodafone
View more options
Contributor

'tis well for some to be off, while the rest of us slaving away :-) !

View more options
Community Expert

@billbond4 wrote:

'tis well for some to be off, while the rest of us slaving away :-) !


 

I wouldnt imagine they are off in the sense of off work - more resources needed elsewhere. The social media team of which they all play a part have a massive presence on twitter, facebook and boards.ie as well. 

 

Sometimes you will see them active on those channels helping with any backlogs Smiley Happy

digi-expert.JPG 

View more options
Top Contributors
my-vodafonemenufacebooktwittercommunityclosechevron-downchevron-up