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Fixed Service Packages & Plans

Home Move - No Response

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Poster

Hello,

I have been trying to contact Vodafone's Home Move team since the 2nd of January in order to arrange the transfer of my broadband service to a new property and I have yet to receive a response to my emails. 

 

Can I please get some support for this issue or confirmation when my request will be dealt with?

 

Kind Regards,

K.

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2 REPLIES 2
Moderator

Hi there,

 

Apologies for the delay in responding. If you private message (via the link in my signature) over the below info, we can look into this for you?

 

Account number:

Address:

Date of birth:

Contact no.:

Link to your thread or post:

 

Thanks,

Heather.

Learn all about our new forum, right here .
To send me a private message, simply click here
Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.
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Poster

Heather,

I have sent on the details you requested in PM. Have you had a chance to review?

Regards,

K.

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