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Closure of Vodafone Community 21.06.19 At Vodafone we are constantly reviewing the methods customers can interact with us. Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19 Our platforms to contact us are • Live Chat by selecting your service type & clicking on the chat pop up • Facebook: • Twitter: We would like to thank everyone that has contributed over the years
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Fixed Service Packages & Plans

Gigabit Upgrade: Price on Contract different to that discussed with Agents on the phone

Products and Services FAQs

Products & Services FAQs


I have had two discussions in the past few days with two different Vodafone agents.  I agreed to have my service upgraded and it was my understanding that the price would be 30.00 for the first 6 months and 45.00 thereafter. However, when I received my T&Cs by email, the price was 30.00 for the first 6 months and 55.00 thereafter. In both instances English was not the first language of the two agents but as far as I am concerned they both said 45.00, not 55.00. Can you look into this for me? Thank you.

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