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Closure of Vodafone Community 21.06.19
At Vodafone we are constantly reviewing the methods customers can interact with us.
Our social channels have evolved and as such we will no longer support the Vodafone Community as of 21.06.19
Our platforms to contact us are
• Live Chat https://n.vodafone.ie/support.html by selecting your service type & clicking on the chat pop up
• Facebook: https://www.facebook.com/vodafoneireland/
• Twitter: https://twitter.com/vodafoneireland
We would like to thank everyone that has contributed over the years
I have been a vodafone broadband customer for at least 10 years and recently signed up for the Gigabit experience as I was told the regular broadband coming in via the telephone cable would be no longer available. Excited with this high speed service I did not hesitate to renew my broadband subscription, this is, I must say, the worst choice I ever made.
On the old system I had an average speed of 23mbs and now my average speed is 5mbs. This is a far cry from the advertised speed. This is a disgrace to advertise one thing and deliver another. While I wouldn't be expecting the full gigabit I would have been happy with at least half of it but 5mbs is outright shocking.
If I don't see an improvment within one week I will be cancelling my direct debit and moving my subscription elsewhere.
We're sorry to hear that your speeds have decreased after the SIRO installation.
If you have not done so already, we would advise you to call our network support crew on 1907(option 2) to troubleshoot any possible issues on your profile.
Learn all about our new forum, right here . To send me a private message, simply click here Please include a link to your thread when sending these over - due to the volume of queries, PMs without a thread link will not be answered.