Welcome to Vodafone Community
Apologies for the double post earlier, setting up a new account on my phone!
I do indeed have written proof of the offer made to us on the door so is there anywhere I can forward this to?
Thanks a million, A
Mods are gone for the evening but they will be back tomorrow to assist and direct you where to send that on. Failing that you could try live chat. To use live chat click talk to us at the bottom of this page then choose whether you're on bill or pre pay. It should pop up then. If Chrome browser acts up then try a different browser as some versions don't appear to play well with the links.
If you private message (via the link in my signature) over the below info, we can take a look into this for you?
Date of birth:
Link to your thread or post: