I cannot retrieve MMS messages sent to me. I get a text notification on my LG KU990 phone, and when I click the "retrieve" button the phone works away for a few seconds and then I get the "Service Unavailable" message every time. I had the Vodafone website send the MMS settings for my phone to me and I installed them and restarted the phone but I still get this error.
I'm puzzled how this happened as I received MMS messages correctly back at the start of the year on the same phone.
Can anyone help me figure out why I cannot correctly retrieve these messages?
I've sent out some MMS settings to you OTA,
It may ask for a pin, if it does just enter 1234 and the settings will save automatically. Can you let me know if you receive them?
Thanks for the updated settings. I installed them, and powered the phone off and on again.
The messages I had been trying to retrieve previously still cannot be retrieved. However, as a test I took a picture and attached it to an MMS and sent it to myself. Instead of just getting the picture already in place in the message as I used to, I got a notification of the message. I clicked on the retrieve button and it successfully retrieved the image.
I think this issue is fixed for future messages, though I still can't retrieve the older MMS messages. Is it possible this is an issue where the fix cannot apply retroactively?