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Stephen H
Posts: 11
Registered: ‎29-03-2011

Credit disappearing!!

Please Help, Topped Up By 20€ yesterday and got my unlimated free texts and my balance was 20.05€ , later that day i noticed it went down to 19.05€ and now its 18.42€ .. i havnt made one call from my mobile since topping up. im using a bb storm 9530
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Moderator (Retired)
Nick from Vodafone
Posts: 2,574
Registered: ‎09-06-2009

Re:Credit disappearing!!

Hi Stephen H,

Are you connecting to the internet on the handset?

Have you signed up to the 50c a day blackberry service charge by texting 'BlackBerry' to 50222?

Cheers.

Nick
Vodafone View Team.
I am no longer a moderator - Please contact Daz if you need to send a private message.
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Poster
Stephen H
Posts: 11
Registered: ‎29-03-2011

Re:Credit disappearing!!


Hi Stephen H,

Are you connecting to the internet on the handset?

Have you signed up to the 50c a day blackberry service charge by texting 'BlackBerry' to 50222?

Cheers.

Nick
Vodafone View Team.

no, i didnt text blackberry to 50222, on my other blackberry i had free everything
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Moderator (Retired)
Nick from Vodafone
Posts: 2,574
Registered: ‎09-06-2009

Re:Credit disappearing!!

Hi Stephen H,

There was a promotion earlier during the year where the Blackberry Service was free for a limited time however that has now ended and the Blackberry Service is a charged service. If yout text 'BlackBerry' to 50222 you'll only be charged 50c per day when you use the any of your data services.

Cheers.

Nick
Vodafone View Team.
I am no longer a moderator - Please contact Daz if you need to send a private message.
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Poster
Stephen H
Posts: 11
Registered: ‎29-03-2011

Re:Credit disappearing!!


Hi Stephen H,

There was a promotion earlier during the year where the Blackberry Service was free for a limited time however that has now ended and the Blackberry Service is a charged service. If yout text 'BlackBerry' to 50222 you'll only be charged 50c per day when you use the any of your data services.

Cheers.

Nick
Vodafone View Team.

if i put my sim back in my android phone , will i still be charged from vodafone?
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Moderator (Retired)
Nick from Vodafone
Posts: 2,574
Registered: ‎09-06-2009

Re:Credit disappearing!!

Hi Stephen H,

If you sign up for one of the below promotions you'll have free internet, 250mb cap, on your android phone.

http://www.vodafone.ie/offers/summer-top-up-offer/

Cheers.

Nick
Vodafone View Team.
I am no longer a moderator - Please contact Daz if you need to send a private message.
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