Support:

BlackBerry

Search in Community:
Reply
FPW
Poster
FPW
Posts: 8
Registered: ‎06-08-2009

Calls from my own number???

Hi all

I keep getting calls from my own number, sometimes with a french automated system on the end.

Firstly, how is this possible?

second, is it a hack that someone is perpetrating?

Am I being charged for these calls?

Any ideas?

FPW
Share to Facebook Share to Twitter More...
Message 1 of 6 (9,248 Views)
Please use plain text.
Poster
John from Vodafone
Posts: 584
Registered: ‎09-06-2009

Re:Calls from my own number???

Hi FPW

Can I ask if when you receive a call from your own number it begins with +33?
Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
Share to Facebook Share to Twitter More...
Message 2 of 6 (9,248 Views)
Please use plain text.
FPW
Poster
FPW
Posts: 8
Registered: ‎06-08-2009

Re:Calls from my own number???


Hi FPW

Can I ask if when you receive a call from your own number it begins with +33?


Hello john

err, yes it does. Never thought to look at that bit!

Does this point towards anything?

FPW
Share to Facebook Share to Twitter More...
Message 3 of 6 (9,248 Views)
Please use plain text.
Poster
John from Vodafone
Posts: 584
Registered: ‎09-06-2009

Re:Calls from my own number???

Hi FPW

Thanks for getting back to me

We are aware of this issue which is affecting a number of customers and curently have a team investigating.


If you have examples of times when you were called I will pass them on as they will help us in our investigation into the issue.

Also if any other users are experiencing this issue please let us know and if you have examples of times then please PM me with examples of times the calls were received.
Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
Share to Facebook Share to Twitter More...
Message 4 of 6 (9,248 Views)
Please use plain text.
FPW
Poster
FPW
Posts: 8
Registered: ‎06-08-2009

Re:Calls from my own number???

Hello John

Did you get my PM? The site put up a message saying 'undefined' when I sent it..

If not I can post details of the most recent calls here.

FPW
Share to Facebook Share to Twitter More...
Message 5 of 6 (9,248 Views)
Please use plain text.
Poster
John from Vodafone
Posts: 584
Registered: ‎09-06-2009

Re:Calls from my own number???

Hi FPW

I got your PM, even if a message appears that says undefined the PM will still be received.

I will keep you updated on this and update this thread as soon as I have any new information.
Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
Share to Facebook Share to Twitter More...
Message 6 of 6 (9,248 Views)
Please use plain text.