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Poster
DubMark
Posts: 2
Registered: ‎14-01-2011

BB Messenger Setup Problem

I have a problem setting up BB messenger on my Curve 8520.

Followed the instructions ot the letter but the recipients did not receive the requests
and they are still showing as "pending".

I have tried the pin method and barcode.

Am I missing something?

DubMark
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Moderator (Retired)
PMac
Posts: 5,455
Registered: ‎10-08-2009

Re:BB Messenger Setup Problem


I have a problem setting up BB messenger on my Curve 8520.

Followed the instructions ot the letter but the recipients did not receive the requests
and they are still showing as "pending".

I have tried the pin method and barcode.

Am I missing something?

DubMark


Hi Dubmark,

Is your Blackberry Email working?
If not, it could be that you aren't yet set up for blackberry services or haven't added the blackberry add on to your account (as blackberry email and the BB messanger require the same connection).

If you're unsure, you can check on My Vodafone (above), give a call to the helpdesk (1907), or PM one of us here... B)
Retired moderator - please do not PM details to me, as I will not be able to respond.
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Poster
DubMark
Posts: 2
Registered: ‎14-01-2011

Re:BB Messenger Setup Problem


Hi Dubmark,

Is your Blackberry Email working?
If not, it could be that you aren't yet set up for blackberry services or haven't added the blackberry add on to your account (as blackberry email and the BB messanger require the same connection).

If you're unsure, you can check on My Vodafone (above), give a call to the helpdesk (1907), or PM one of us here... B)



I looks like Blackberry Services are not set up. The only e-mail option I have is to use a BES Server
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Poster
Jaf from Vodafone
Posts: 643
Registered: ‎09-06-2009

Re:BB Messenger Setup Problem


I looks like Blackberry Services are not set up. The only e-mail option I have is to use a BES Server

I see you've been setup by the help desk today. Is it working for you now?
Jaf,
Vodafone View team.
Not a Vodafone customer yet? Talk to Vodafone on Boards.ie
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